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  SERVICING & WARRANTY

 

 

We offer a service reservation system for servicing of FOX Forks, Shocks and seatposts so you can choose in advance the day that your service will be performed. We strongly encourage you to use this facility to minimise downtime and maximise ride time. However, we do accept un-reserved services on a first come first served basis but we are unable to guarantee the turnaround time as priority will be given to reserved work.

 

Please first complete the booking form below providing us with as much information as possible, including a brief description of any issues you may be having. The more information we have, the quicker we can complete your service.

 

For all 2021 – 2023 FLOAT X2 warranty claims only, please click here.

 

To check our current availability please click here, please note you will need to return to this page before making your booking.

 

Once submitted you’ll then be taken to the reservation page where you can choose to reserve your service slot.

 

Our Service Terms and Conditions for FOX suspension products can be found here.

 

SERVICE PRICELIST

Do not send in suspension covered in mud! 
Muddy components will slow down the service process.

 

Fox Servicing Form

Customer Name *
Customer Account Number - If you're a new customer please register here
Customer Address *
Contact Name *
Contact Email *
Contact Telephone Number *
Claim / Request Type - (For warranty you must attach a proof of purchase below) *
For all 2021-2023 FLOAT X2 warranty claims only, click here
For all 2021-2023 FLOAT X2 warranty claims only, click here
Proof of purchase (if applicable)
Description of Service Request *
Bike Brand / Model / Year
Component Type *
Component Model *
FOX FACTORY TUNING
ORANGE ADJUSTERS
Additional comments
Terms & Conditions *
Cancellation Period